Privacy Policy
Family Travel Tracker is built to help families organize travel and schedules — not to trade in personal data. This page explains what we collect, how we use it, who we share it with, and the choices you have.
Effective Date: March 8, 2026 • Owned and operated by Marks Consulting Services, LLC of Southington, Connecticut
Privacy at a Glance
Here is the short version in plain English.
We Collect What We Need
We collect basic account details like name, email address, and password. Parents or guardians may also enter family travel and scheduling information needed to use the service.Your Family Data Is Private
Information inside a family group is intended to be shared only with the adult members invited to that group by the billing or administrative account.Stripe Handles Payments
We use Stripe for payment processing. We do not store credit card numbers on our servers.We Send Service Emails
We send operational emails like password resets, trial reminders, renewal reminders, and flight alert notifications. If we later send marketing emails, we will provide an opt-out.We Use Cookies and Analytics
We use essential cookies to make the site work and analytics cookies to understand site usage and improve the platform.We Do Not Sell Your Data
We do not sell, rent, or resell personal information to third parties.Who We Are
Family Travel Tracker is owned and operated by Marks Consulting Services, LLC, based in Southington, Connecticut, United States. If you have questions about this Privacy Policy or want to make a privacy-related request, contact us at:- ✓ privacy@familytraveltracker.app
Privacy Contact
privacy@familytraveltracker.app
Marks Consulting Services, LLC
Southington, Connecticut, United States
Information We Collect
Account Information
When you create an account, we collect your name, email address, and password.Child Information Entered by Parents
Parents or guardians may add child name, age at time of creation, grade, school, email address, and travel or scheduling information needed to use the service.Additional Adult Users
Invited adults provide their name, email address, and password when joining a family group.Technical Information
We collect IP address, browser/device information, and general website and service usage data as part of normal operations, analytics, and security monitoring.Activity Logs
We log user activity as part of the WordPress backend and system administration process to support service operation, troubleshooting, and security.What We Do Not Collect
We try to keep data collection focused on what is actually needed to run the platform.
No User File Uploads
End users cannot currently upload files to the platform. Only administrators may upload files for system, support, or operational purposes.No User Photos Stored
Family Travel Tracker does not currently store user profile photos or image uploads as part of the normal service workflow.No Card Data Stored by Us
Payment card information is processed by Stripe. We do not store credit card numbers on our own servers.How We Use Information
1
To Provide the Service
We use account, family, travel, and scheduling information to operate Family Travel Tracker and allow users to manage calendars, trips, alerts, and shared schedules.2
To Communicate With You
We send account and service-related emails such as password resets, trial expiration reminders, renewal reminders, flight price alerts, and future service notifications.3
To Maintain Security and Performance
We use logs, cookies, device/browser data, and analytics information to secure the platform, prevent abuse, diagnose issues, and improve performance.4
To Support Billing and Subscription Management
We receive status information related to subscription success, failure, renewals, and trial activity from Stripe so we can manage access to the service.Payments, Vendors, and Data Sharing
We use trusted third-party providers to operate the service.
Stripe
Stripe processes subscription payments and stores payment card information. Family Travel Tracker does not store credit card numbers on its own servers.- Payment processing
- Subscription and renewal events
- Trial and billing status updates
AWS
We use AWS for hosting, email, routing, and other technical operations related to the service.- Hosting infrastructure
- Email delivery support
- Core technical services
Google reCAPTCHA
We use Google reCAPTCHA to help detect spam, bots, and abusive activity.- Bot protection
- Fraud and abuse prevention
Analytics Providers
We use Google Analytics and Bing website tracking tools to understand website usage and improve the service.- Site traffic measurement
- Usage analytics
- Marketing performance review
Amazon SES / Email Delivery
We use Amazon SES and related tools to deliver service emails and future email communications.- Password reset emails
- Trial and renewal reminders
- Alerts and notifications
No Sale of Personal Information
We do not sell, rent, or resell personal information to third parties. We share data only as needed to operate, secure, and improve the service.Cookies and Tracking Technologies
We use cookies to make the website work properly and to understand how people use it.
We currently use essential cookies and analytics/statistics cookies.
Essential Cookies
- Cookie preference settings
- Login and session management
- WordPress login and security functionality
Analytics / Statistics Cookies
- Google Analytics cookies used to understand visits, sessions, traffic sources, and general site usage
- Google Ads-linked measurement cookies where applicable
- Related analytics data used to improve site performance and marketing effectiveness
Cookie Choices
- You can manage your cookie preferences through our cookie banner when you first visit the site
- You may also control cookies through your browser settings
Private Sharing and Children’s Information
🔐 Private Family Sharing
Family Travel Tracker is intended for private sharing only among the adult members of a family group who are authorized by that group’s billing or administrative account.👨👩👧 Parent / Guardian Managed
Child-related information is expected to be entered and maintained by a parent or guardian for travel and scheduling purposes.🧒 Children Do Not Independently Open Accounts
The service is intended for adult-managed family planning. It is not designed for children to independently create accounts without adult involvement.📧 Child Email Addresses
A child email address may be entered by the adult managing the account if needed for family travel and scheduling workflows.🎯 Purpose of Child Data
The purpose of child-related information is to support trip planning, scheduling, and coordination — not to create a child-focused marketing profile.🚫 No Public Exposure
Family information is not intended to be publicly shared through the platform.How Long We Keep Data
We keep account and service data for as long as needed to provide the service and maintain active accounts.
If you request deletion, we will remove data from active systems within a reasonable period, subject to legal, billing, backup, and operational requirements.
Backups are generally retained for two weeks, with one rolling monthly backup that may contain historical data for a longer period.
Your Choices and Rights
Who can edit family information?
Family Travel Tracker is designed for collaborative family planning. Adult members invited to a family group may view and edit travel and scheduling information within that group. Access to the group is controlled by the billing or administrative account that created the family workspace.Who controls the family group?
The billing or administrative account that creates a family group controls who can be invited to that group. The group owner may invite or remove adult members who can access the family calendar and travel information.Is my family information public?
No. Information entered into Family Travel Tracker is intended to be shared only with the adult members of the family group who have been invited by the group administrator.Can I update my data?
Yes. Users can update their own account information. Adult members of a family group may also update shared family travel and scheduling information within that group.Can I request my data?
Yes. We can export and provide account data using available WordPress backend tools and administrative processes.Can I request deletion?
Yes. Data deletion requests can be made by emailing privacy@familytraveltracker.app.Can I opt out of marketing emails?
If and when we begin sending marketing emails, we will provide a way to opt out of those communications.Do users in California, the EU, or the UK have special rights?
Depending on where you live, you may have additional privacy rights under local law. You may contact us at privacy@familytraveltracker.app and we will review your request.Do you sell my information?
No. We do not sell, rent, or resell personal information.Security
We take reasonable steps to protect information handled by the service.
Encrypted Transmission
We use SSL/TLS to help protect data transmitted between your browser and our website.Industry-Standard Safeguards
We use industry-standard administrative, technical, and organizational measures intended to help protect personal information.No System Is Perfect
No website, service, or transmission method can be guaranteed to be 100% secure, but we work to protect the information we handle.Spam / Abuse Prevention
We use Google reCAPTCHA and related protections to help reduce fraudulent or abusive activity.International Users
1
United States Operation
Family Travel Tracker is operated in the United States.2
Processing Location
If you use the service from outside the United States, your information may be transferred to and processed in the United States.3
Third-Party Providers
Our service providers may also process data in the United States or other countries where they operate.4
Use of the Service
By using the service, you understand that your information may be processed as described in this Privacy Policy.Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
- If we make changes, we will update the effective date at the top of this page
- Material changes may also be communicated through the website or by email when appropriate
- Your continued use of the service after an update means the updated policy will apply going forward
Questions About Privacy?
We want this policy to be understandable and useful. If you have questions, want your data exported, or want to request deletion, contact us directly.Marks Consulting Services, LLC • Southington, Connecticut • United States